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Our Client, an award winning, market leading UK property developer is looking for a dynamic Sales Consultant to joint their successful team. The Sales Consultant will deliver sales targets through excellent customer service, negotiating market competitive deals, being empathetic to customer needs to build vibrant communities. If you have a strong commercial mindset along with a proactive approach, then this is the role for you. You will be confident, with a proven track record in a customer-focused, target-driven environment, and demonstrate exceptional communication skills, genuine empathy, and the determination to see every opportunity through to a successful outcome. £27k - £30k p/a doe plus commission, OTE £55-£60k, company car & excellent benefits Key Responsibilities Achieving sales targets, negotiating market competitive deals, while maximising margin and protecting average sales price. Providing a tailored customer experience that results in positive feedback, drawing on skills to nurture customers through the customer journey at each stage. Delivering a consistently high standard of presentation at each stage of the customer journey and seeking opportunities to forward sell products. Maintaining a current and accurate customer database aligned with company processes. Engaging with the community to build and maintain trusted relationships with customers and existing homeowners. Working with the team to deliver high quality presentation of finish, completed property checks with any outstanding issues resolved. Responsible for sales activity of development sites, undertaking sales lead analysis and monitoring resulting customer conversion metrics. Responsible for delivering successful sales releases. Responsible for working collaboratively with the relevant departments to deliver high quality, operational developments for handover. Responsible for maintaining up to date knowledge of the sales process, adopting current tools and adhering to business processes. Maintaining an in-depth knowledge of the product offering.  

Our innovative client, who make market leading products, is looking for a Sales Administrator. The Sales Administrator will support customers and colleagues throughout the sales process. If you’d like to join a growing company and successful team, then this is the role for you! Salary £27k, hybrid and excellent benefits DUTIES

• Receive customer orders via email, EDI and Customer own portals
• Review orders for completeness & accuracy, checking codes & prices against contractual agreements
• Make direct & timely contact with customers, acknowledge and resolve any order related issues
• Provide basic advice & information to customers for all product enquiries
• Input order details on to company system (SAP) in a timely & accurate manner.
• Liaise with other internal departments to facilitate a fluent order process (Sales, Supply Chain, Finance)
• Ensure timely despatch of delivery notes to warehouse facilities.
• Manage and communicate any stock issues relating to deliveries.
• Effectively solve all email / telephone enquiries in a timely manner
• Accurately enter all customer data onto SAP
• Inbound telephone calls.

Our well established, modern & forward thinking Client is looking to recruit a Paralegal to join their Property department based in Banbury. You will assist the fee earners with a range of administrative and paralegal tasks to support the Conveyancing process. Conveyancing experience is required. This is an exciting time to join a fairly new team who are looking to grow. The environment is busy, fast paced and dynamic, and will suit a flexible, team player who is looking to learn. Key Responsibilities

• Providing conveyancing quotes & open new files
• Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
• Keep up to date with prospective clients
• Setting up files for completion
• To progress files through to post-completion, file closing and progressing to archive
• Undertaking dictation as and when required
• Obtaining correct documentation for Anti Money Laundering purposes
• Updating LMS and Lender Exchange
• Submitting registrations and dealing with requisitions
• Work within the framework of CQS
• Scanning post and allocating to fee earners electronically and onto physical files
• Dealing with client and office ledgers
• To undertake general administration tasks
• To attend Property Department meetings and Firm wide meetings
• To proficiently use the Firm’s case management system
• First point of contact for incoming calls

Skills and Experience

• Experience of working within a Residential Conveyancing department is required
• Sound understanding of the conveyancing process
• Knowledge of LMS and Lender Exchange
• Knowledge of Land Registry
• Excellent client care
• Understanding of conveyancing process
• Sound interpersonal and communication skills
• Good organisation and administration skills
• Ability to be a team player
• Working knowledge of Microsoft Windows, Microsoft Word, and Outlook, and case management systems
• High level of accuracy and attention to detail

What’s in it for me? Salary up to £27k doe plus excellent benefits, including income protection, private medical insurance, travel insurance, plus an extra day’s holiday for your birthday. Free on-site car parking. The role is based in Coventry working hybrid, 3 days in the office and 2 days from home. The Job! To offer a premium level of customer service to both EU and UK customers, while playing a pivotal role in a friendly and dynamic Customer Support team. You will be a driving force to ensure customer experience is the main focus whilst delivering an excellent service. Main Responsibilities & Requirements: Be committed to delivering exceptional customer service to both EU & UK customers by putting the customer at the heart of everything you do

• Must be fluent in written and spoken English and German languages
• Excellent customer service experience with strong communication skills
• Competent with computer systems and quick to learn new systems
• Provide first line support and advice to customers
• Accurately capture and retain data from customers on product enquiries and faults, enabling replacements to be issued within agreed department SLA
• Understand people and can effectively manage expectations over the phone, via email and social media
• Achieve department KPI’s targets
• Be responsible for attending the correct level of training and be part of the Training Academy process: Ensuring that you stay up to date with all new products, product modifications, processes, and regulations
• Be a part of an evolving team: Challenge the status quo to do things better and offer improvement suggestions
• Collaborate with other areas of the business to assist in ensuring our customers receive the best customer experience possible

The Job! The Sales Support Administrator will provide administrative support to the Sales Support Manager and wider sales team. The Administrator will provide professional administrative support which will require flexibility, accuracy and the ability to work with data and reports. This is a fast paced and highly collaborative role in which we are seeking to expand the sales function significantly in the UK and Europe. What’s in it for me? Salary £27k plus excellent benefits, including income protection, private medical insurance, travel insurance, plus an extra day’s holiday for your birthday. Free on-site car parking. The role is based in Coventry working hybrid, 3 days in the office and 2 days from home. As the business is growing so are the opportunities to progress. KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED:

• Be proficient at operating Ms Office especially with Ms Excel
• Proficient with using Customer Relationship Management (CRM) systems
• Ability to work with data and provide reports
• Ability to organise work, meetings and schedules of themselves and the team
• Ability to work under a tight deadline in a fast paced environment
• Excellent communication skills

RESPONSIBILITIES

• Provide administrative support to the sales and operations team including running reports, keeping data up to date and providing inputs into presentations.
• To provide administrative and coordination support for internal and external meetings on all aspects of the business / trade shows when requested.
• Maintain documentation and data for the sales function. Keep and update tender documents, contracts, and related materials for tenders and sales activity.
• Administration of the Customer Relationship Management system (CRM), ensuring data is kept up to date etc., pulling out reports for the team.
• Providing administrative services to ensure the systems are up to date with accurate product and pricing data.
• Support the sales team with on boarding new customers

PERSONAL QUALITIES: Communication Skills: Good written and verbal communication skills are necessary for collaborating with team members, clients, and key stakeholders. Attention to Detail: Taking ownership of your work and having a keen eye for detail is essential to maintain a high level of quality throughout all work. Adaptability: The ideal candidate should be adaptable and open to learning new tools, trends, and techniques to stay ahead in the industry. Time management: This role requires planning and foresight to ensure all projects are delivered on time and in line with all areas of the business.

An opportunity has arisen for a Paralegal/Administrator to join our client’s organisation based in Southam.  Working in the Property Department, the successful candidate will assist Fee Earners with a range of administrative tasks to support the Conveyancing process. This opportunity is a F/T office based permanent job working 35 hours pw Mon-Fri, 9am – 5pm paying £25k - £26,500pa doe plus excellent benefits. Job Purpose

• To provide comprehensive administrative and paralegal support to a busy Property Department.
• To work in accordance with the Office Manual and to act at all times in an appropriate manner as an employee of a professional practice.

Knowledge and Experience

• Experience of working within a Residential Conveyancing department would be preferred.
• Understanding of the conveyancing process
• Knowledge of LMS and Lender Exchange, as well as Land Registry
• Excellent client care
• Sound interpersonal and communication skills
• Good organizational and administration skills
• Ability to be a team player
• Working knowledge of Microsoft Windows, Microsoft Word, and Outlook, and case management systems
• High level of accuracy and attention to detail
• Motivated to learn and progress within the department
• You may also be required to work at one of the other offices of the Firm from time to time

 Key Responsibilities

• Providing conveyancing quotes, opening new files
• Dealing with client enquiries and queries over the telephone and in person, and providing updates to clients and estate agents
• Keep up to date with prospective clients
• Setting up files for completion
• To progress files through to post-completion, file closing and progressing to archive
• Undertaking dictation
• To scan, maintain and prepare full attendance notes
• Obtaining correct documentation for Anti Money Laundering purposes
• Updating LMS and Lender Exchange
• Submitting registrations and dealing with requisitions
• Work within the framework of CQS
• Scanning post and allocating to fee earners electronically and onto physical files
• Dealing with client and office ledgers
• To undertake general administration tasks
• To attend Property Department meetings and Firm wide meetings
• To proficiently use the Firm’s case management system
• Updating estate agents and brokers
• First point of contact for incoming calls