Our client, a forward-thinking and market-leading UK supplier and distributor, is seeking a highly capable Part-time International Sales/Export Assistant to join their thriving team in Coventry.

Reporting to the Medical & International Sales Manager, we are looking for an enthusiastic and proactive candidate to manage the export sales administration processes on a part-time basis. The candidate will take ownership of the sales processes from initial order through to delivery, ensuring all documentation adheres to the company purchasing specifications, policies and procedures.

The candidate will be able to show excellent attention to detail, work with a high level of accuracy, be organised in their approach to work and be able to work on their own initiative and as well part of a team. Good communication skills are essential. Knowledge/experience with export documentation is required.

What’s on offer?

• Competitive salary of £29,993 – £33,333 pro rota (depending on experience).
• Permanent part-time office based role. Working 24 hours per week over 3 days including Mondays.
• Comprehensive benefits package.

Main Duties and Responsibilities:

 Order Processing & Administration

• Manage international customer orders from entry to delivery
• Maintain accurate records and documentation using digital system including company ERP
• Prepare commercial invoices and relevant export/customs documentation
• Book in shipments with freight forwarders & using courier platforms.

Customer Communication

• Act as a point of contact for customer queries
• Resolve delivery issues, delays or discrepancies
• Build strong working relationships with customers and logistics partners

Process Improvement

• Identify inefficiencies in export sales workflows to standardize and streamline processes
• Recommend and support implementation of new systems or process enhancements

Ideal Candidate

• Strong organisational skills with the ability to work on multiple tasks at one time
• The ability to work closely with existing and new customers to maintain trust and build relationships
• Excellent written and verbal communication skills with good attention to detail and a high level of accuracy
• Good understanding and use of MS Office – Word, Excel, Outlook in particular
• Experience in a similar international role preferred