Case Study Successful public sector outsourcing " Problem An outsourcing business secured a major contract to supply occupational health services to a major London blue-light organisation with around 45,000 employees. This represented a sales growth of around...
Case Study Total Transformation " Problem A market-leading services business had successfully grown over 25 years, from start-up to around 1,000 employees in over 90 locations. However, in that time there was very little change to their business processes, and IT...
Case Study Planning to win, delivering to plan " Problem The company was expanding its offering, moving from a product to a service based business. In the process, it was also carrying out a lot more bids. However, experience in the business was that the...
Case Study Controlling change to increase contract profitability " Problem The company had no real control on changes to the products and services offered to its clients. Many of these changes were requested by the client after the contract had been signed, and...
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